Terms & Conditions

Last Updated: July 4, 2024

Please read these terms and conditions carefully before using our services. Do not hesitate to ask any questions.

For your information

This document expresses the terms and conditions that govern your use as a visitor to this store and its services. It is a binding agreement between you and the company once you agree to it. It protects your rights and defines our obligations to you and your obligations to us.

Your access to and use of the store's services is subject to your acceptance of these terms and conditions and compliance with them as they apply to all visitors and users of the store and others who access or use the services.

By accessing or using the service, you agree to be bound by these terms and conditions. If you do not agree to any part of these terms and conditions, you must not access or use this service.

By agreeing to the terms, you acknowledge that you are over 18 years of age as we do not allow anyone under this age to use our services.

You should also read our privacy policy, which protects your privacy and protects your data. You should also agree to our procedures for collecting, using, storing, and transferring your data and how the law protects you. It is important for you to know all of this before using any service offered by the store.

Ordering and canceling from the store

By placing an order to purchase a product or service from our store, you are entering into a legal contract with us that has obligations on you as well as rights that we will explain to you as follows:

Your information

Since the only way to deliver the product or service you have ordered to you is to contact you and know certain information about you such as your address, email, phone number, national ID number, credit card information, and the address to which we will send the product and invoices, you acknowledge and warrant to us:

  • That you have the legal right to use any credit card or direct debit card or other payment method you specify in your order and that all information you provide to us in this regard is true and complete.

  • By providing this information, you grant us the right to provide the information to third parties either to process the validity of your credit card data (we will not store it) or to direct the shipment to you through an intermediary shipping company.

When can we cancel your order?

We are here to serve you and make things easy for you at all times, but sometimes we may have to cancel your order on our part. This document guarantees us this in some cases, including but not limited to:

  • The product or service is not available.
  • We discovered errors in the description and pricing of the product.
  • We became aware of errors in your order.
  • We suspected fraud, an illegal or unauthorized transaction.

When can you cancel your order?

You can return any product or service you purchase from our store "only" in accordance with these terms and conditions and our return policy, which we encourage you to review to ensure your right as it is part of these terms and conditions.

You have the full right to cancel your order and return the product if it was delivered in the same condition you received it in, including product instructions, documents that came with it, and the packaging box. However, damaged or used products after opening their packaging and not in the same condition they were in cannot be returned.

In return and out of our interest in your satisfaction, we will compensate you for the returned product within a maximum of 14 days from the date we received it and we will use the same payment method you used to return the money and that process does not cost you anything or any material fees.

You will also not have the right to return any of the following items:

  • Items that are used personally.
  • Items whose nature does not fit the idea of being returned due to their limited shelf life.
  • Items that are mixed after delivery according to their nature with other items.

Product Availability and Mispricing

We are constantly updating our product offerings to satisfy you. During this process, and due to human factors, our products may be mispriced, inaccurately described, or unavailable in stores and we have not yet updated that.

In this case, we apologize to you, but we cannot guarantee the accuracy or completeness of any information in our store due to the large number of products we have, including but not limited to the accuracy of prices, product images, specifications, and product availability. We reserve the right to change or update this information, correct errors or misjudgments at any time without prior notice.

Pricing

Our store reserves the full right to review product prices at any time before accepting the order. We may also review the prices displayed after accepting your order. In the event of any event that affects delivery, either due to government procedures, changes in customs fees, increased shipping fees, or an increase in foreign currency conversion costs, or any other matter beyond our control, in that case, you will have the right to cancel your order.

Payment

All purchased products are subject to a one-time payment policy through various payment methods that we offer you, either by Visa, MasterCard, Affinity Card, or American Express, or by paying online (PayPal for example).

Payment cards (credit or debit cards) are verified by undergoing a third-party verification process that detects their validity of issuance, and thus we take authorization from this party to use the card. If we do not receive the required authorization, we will not be responsible for any delay or non-delivery of your order.

Registration

We are delighted to have you join us. If you would like to create an account with us, we will need you to provide us with accurate, complete, and up-to-date information. This is to ensure that no false information constitutes a breach of your commitment to our terms and conditions, which could jeopardize the validity of your account, your presence with us, and expose you to legal problems in some cases.

We are committed to protecting our users' accounts in various ways, so you are responsible for protecting your password, which you use to access your account, our products and services. Your consent to these Terms means your obligation not to disclose your password to any third party, and that you must notify us immediately if you are aware of any breach of security or unauthorized use of your account.

You may not impersonate another person or entity, or a trademark that is subject to the exclusive rights of another person or entity, without appropriate authorization. You may also not name your account in a way that is malicious, vulgar, or obscene.

Content

Your Right to Publish Content

Our service allows you to publish content in public places such as product reviews. You are responsible for the content you publish, whether it is accurate or appropriate for publishing ethics and laws.

Therefore, when you publish something with us, you grant us the right and license to use, modify, reproduce, or distribute that content. You also retain all rights to any content you submit, publish, or display on our store, and you are responsible for protecting those rights. The license you grant us under this document guarantees our right to make your content available to site users.

By doing so, you acknowledge and warrant that:

You own the content and have the right to use it, but you grant us the rights and licenses as set forth in these terms.

Publishing your content on or through our store does not violate your privacy rights, publicity rights, copyrights, contract rights, or any other rights of yours or anyone else.

Content Restrictions

Our store is not responsible for the content of its users as long as they do not work with us. Therefore, you understand and agree that you are solely responsible for the content and for all activities that occur from your account, whether by you or by any third party that has used your account.

You may not publish any content that is unlawful, offensive, annoying, intended to be disgusting, threatening, defamatory, libelous, obscene, or other forms of content that we reject, including but not limited to:

Promoting illegal activity.

Racial, defamatory, libelous, or bullying content with references or comments about religion, race, sexual orientation, gender, national or ethnic origin, or minorities.

Spam, which is unauthorized or unwanted advertising, chain letters, or any other form of unauthorized solicitation or gambling.

Content that includes or installs any viruses or malware or any other content designed to disable, damage, or limit the operation of any software, device, or communications equipment, or to damage or attempt to access data.

Infringement on any intellectual property right of any party, including patents, trademarks, trade secrets, copyrights, publicity rights, or other rights.

Impersonating any person or entity, including our store, our employees, or our representatives.

Violating anyone's privacy.

Providing false or misleading information and offers.

The store reserves the right, without obligation, solely at its own discretion, to determine whether any content is appropriate and complies with these terms or to reject or remove such content. The store also reserves the right to modify or change the way any content is displayed. The store may also restrict or terminate your use of its services if you publish such rejected content.

Since the store cannot control all content that is published by users or third parties, you agree to use our services at your own risk, as you may find content that you consider offensive, inappropriate, incorrect, or rejected. We apologize to you in this case and let you know that we did not intend for you to see what harms you, but we are under no circumstances responsible in any way for any content, including any errors, omissions, or damages of any kind that occur as a result of your viewing or using it.

Content Backup

While we will do our best to back up content on our store, we do not guarantee that data will not be lost or damaged, which is caused by copying corrupted, damaged, or unusable content before it is copied.

We will provide you with all the support we can to try to discover any known or discovered problem that prevents content backup and we will work to fix it. However, this does not mean that we are legally obligated or responsible for the safety of your content being compromised or for failing to restore it.

By agreeing to these terms, you agree to give us the right to keep a full and accurate copy of any content you publish here on the store.

Copyright and Intellectual Property Protection

This store and all its contents are subject to intellectual property protection policies and laws and fall within the scope of our ownership and our partners, if any. By agreeing to these terms, you guarantee not to copy or publish any content from it or engage in any infringement of our or our partners' copyright and intellectual property rights.

On the other hand, we respect the intellectual property rights of others, and we will not hesitate to respond to any claim that the content published on our store infringes on the copyright or any other form of intellectual property infringement of any person or entity.

If you are a copyright owner, or authorized on behalf of someone, and you believe that the service published in the store carries any infringement of copyright and property rights, you must send a letter to the copyright and intellectual property officer via our email and please mention the details of the alleged infringement.

Any owner of any intellectual property infringement shall bear all damages and liabilities, including legal fees, for any content that infringes on the copyright and intellectual property rights that are here in the store.

Links to Other Websites

Our services and products may contain links to websites or web services of third parties that we do not own or control.

In this case,

Our store does not control or assume any responsibility for the content, privacy policies, or practices of any site to which you are referred. By agreeing to these terms, you acknowledge that the company will not be held directly or indirectly liable for any damages or losses resulting from your use of links through our site.

We recommend that you read the terms and conditions and privacy policies of these external websites when you visit them.

Termination, Suspension, and Cancellation of Your Account

We may terminate or suspend your account immediately, without prior notice, warning, or liability, for any reason, including but not limited to, your violation of these terms and conditions.

By terminating your account, your right of access to your account and our services stops and you need to communicate with us.

General Terms and Conditions

Limitation of Liability

Regardless of any damages you may incur, the total liability of our store and the merchants we cooperate with under these terms shall be limited to the amount you paid for the service you purchased.

However, in no event shall we be liable for any direct or indirect, incidental, consequential, special, or exemplary damages, including, but not limited to, damages for loss of profits, loss of data or account information, or damages arising out of or in connection with your use of or inability to use our services, even if we have been advised of the possibility of such damages and even if we fail to correct such errors or defects.

Disclaimer

The product is provided to you "as is" and "as available" from our suppliers, with all faults and defects, and without warranty of any kind, express or implied. We disclaim all warranties, express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the product will operate without interruption or error, that it will meet your requirements, or that it will be error-free. We do not guarantee that we can correct any errors or defects in the product.

We disclaim any warranty of any kind regarding:

  • The operation or availability of the product.
  • That the product will last for life or be free from manufacturing defects.
  • That some information in the product specifications may not be accurate or 100% reliable due to delays in updating.
  • That any email sent from us will be free from viruses, malware, or other harmful components.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Your use of our store may also be subject to other laws of other Arab or regional countries in which you reside.

Dispute Resolution

If you have any concerns or disputes regarding a product or service we have provided to you, you agree to attempt to resolve the dispute informally by contacting us in any way possible. We will make every effort to resolve your issues to the best of our ability as long as you have the right to do so.

Legal Compliance in the Kingdom of Saudi Arabia

By agreeing to these Terms, you acknowledge and agree that:

  • You agree to litigate in the Kingdom of Saudi Arabia if the dispute is not resolved informally.
  • You are not listed on any government blacklist of criminals or supporters of terrorism.

In the Event of Translation

If these terms are translated into a language other than Arabic, you agree that the Arabic text prevails in the event of a dispute.

Changes to Terms and Conditions

We reserve the right, in our sole discretion, to modify or replace these Terms at any time. If a modification is material, we will make reasonable efforts to provide at least 30 days' notice before any new terms become effective.

Continued use of our services, products, and account after reviewing the Terms constitutes implicit agreement to them. If you have a problem or question, please contact us to explain our point of view. If you do not agree to the changes, please stop using the store and its services.

Any Questions? Do not hesitate to contact us

If you have any questions about these Terms and Conditions, please contact us through our official website.


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