Privacy & Security Policy

Last Updated: July 4, 2024

In this document, we explain Clichei's privacy policy and how we handle your data, including its collection, transfer, and protection, as well as the legal framework that protects you in this regard.

We agree that when we request or use your data, it will be solely for the purpose of improving the services we provide to you. Your consent to this policy means that you agree to our collection and use of this data within the framework we have previously outlined.

Clarification of Terms

Terms and Conditions: The rules that govern disputes, order processing, access, product returns, and refunds.

Privacy Policy: The mechanisms we use to protect the privacy of store users while striving to provide them with satisfactory service, including involvement with third parties, data storage and collection procedures, data transfer, and child protection.

Account: Your personal profile that allows you to access our services or parts thereof.

Store: The store, which may also be referred to using the pronouns "we" or "us" or other first-person pronouns. You can access the store at Clichei.com.

Service: The services offered by the store to you, whether for a fee or free of charge.

Products: The items offered for sale in this store.

Orders: Requests for specific products sold in our store.

Cookies: Small files placed on your device that contain information about your website usage and presence.

Device: The device you used to access our store, regardless of its type.

Personal Data: Any information related to an individual that can be used to identify them.

Third Party: Any party we cooperate with to improve our services and deliver them to you in a way that satisfies you.

You: You or any pronoun that refers to any individual, company, partner, or their representative who uses this store, its services, and its products.

Your Data We Collect

Personal Data

When you use our store, we may ask you to provide us with certain personal information that allows us to communicate with you, such as your email address, first and last name, phone number, home address, and zip code. We will only ask for your credit card information at the time of payment for the service.

Usage Data

This is the data we collect when you use the service, such as your device's IP address, browser type and version, the pages of our services that you visit and the time of your visit, and the time you spend on each page. All of this data is collected for analysis and security purposes only.

When you access the service through a mobile phone, tablet, or even computer, we may automatically collect this information, including but not limited to the type of device you logged in from, its unique identifier, IP address, operating system, and the type of web browser you are using, and other data.

Third-Party Data

Because our store allows you to create your account through Google and some social media as third parties, if you decide to log in through Google, Twitter, or Facebook, you grant us the right to access and collect basic data associated with your account, such as your name, address, activities, and contacts associated with the account.

You also have the option to share other data of your choice. If you provide us with such data, you grant us the right to use, store, and share it in a manner consistent with our Privacy Policy, our ongoing data stewardship, and our commitment to your protection.

Tracking Technologies and Cookies

We use cookies and tracking technologies to identify your preferred areas within our store and to improve our services and develop products that meet your needs by storing certain data and information. The technologies we use may include:

Browsing Cookies

A cookie is a small file that is placed on your device to help you access the website and improve the services we provide to you. You can instruct your browser to reject or send it at a time you like. However, if you do not like to place these files on your device, you are free to do so, but this may prevent you from using some of our services.

Storage Cookies

In some of our services, you may find a type of cookie that collects and stores information about your preferences or activity within our store and your preferences for our services. We would like to inform you that the management of these files is not like the previous type, but you can delete them. This is the way, please just read the settings change guide to disable or delete cookies from here.

Web Beacons

In addition, certain sections of our service and our emails may contain small electronic files known as web beacons, also known as clear or single-pixel gifs. These beacons allow our store, for example, to count the users who have visited certain pages or opened the specified email. We only use them to collect statistics and analysis and to find out which products are best-selling. We also use them to verify the security of servers and systems.

As for the purpose for which we use these types of cookies, whether necessary or secondary, these are the purposes:

Necessary Cookies

We manage them

The purpose of these is that they are necessary to provide you with the services available through the store and to enable you to use some of its features. They also help to authenticate user logins and prevent any fraudulent attempts to use user accounts. Without them, the services you request are not available.

Cookie Acceptance Notice

We manage it

The purpose of these files is to determine whether or not users have agreed to the cookie policy on our store.

Functional Cookies

We manage them

The purpose: These cookies allow us to remember the choices you make when using the website, such as remembering your login details or language preferences. The purpose of these cookies is to provide you with a more personalized experience and avoid having to re-enter your preferences each time you use the site.

Performance Tracking Cookies

Managed by third parties

The purpose is to track and collect information about visitor traffic to our site and how people use the store. We may also use these cookies to test new pages, features, or functions for our store to understand how users interact with them.

For more information about our store's cookie policies and your options for them, please visit the cookie policy in our privacy policy.

Storing Your Data... When and Why?

Our store stores your data once you log in to our website and agree to cookies, either to save your login to the store permanently or for purposes related to developing your experience and knowing what you prefer in our store and improving it for you and providing a better experience that satisfies you. In short, we will store your data as long as this is necessary for the purposes set out in this privacy policy, and we only use it to the extent necessary to benefit you and us, because we have legal obligations to protect our customers' data above all else.

Transferring Your Data... When and Why?

Your information, including personal data, is processed at our company's offices or any other locations where parties involved in this processing are located in order to serve you. This means that this information may be transferred or stored on devices located in a geographical area different from the one you are in, the laws of which differ. Your agreement to this privacy policy followed by your submission of this information constitutes implicit consent from you to this transfer.

For our part, we will take all necessary steps to ensure that your data is handled securely and in accordance with this privacy policy, and your personal data will not be transferred to an organization or country unless there are adequate safeguards in place to protect your data and other personal information.

How will we use your data that you have given us?

Let us agree and assure you that our store is committed to your data by not using it except in a limited and narrow scope and within the framework of what we should use your data for to meet the following needs:

  • Maintenance and development of our services by monitoring user behavior towards them.
  • Managing your account as a user of the service where your data that we collect enables us to provide you with your accounts, transactions and various functions available to you as a registrant with us.
  • To comply with the commitment and contract between us and you as a purchaser of our services and products or any other contract you have concluded with us.
  • To contact you and update your information regarding your requests by email, phone calls, SMS or other similar electronic communication methods, or to notify you of offers that may interest you and you like, or any other contracted advertising services or security updates, You can also communicate with us through these means in an interactive communication process between us and you, and if you receive any annoying messages, we will be happy to receive a message from you here.
  • To deliver your orders and commit to bringing them to you on the same data that you have placed without any ambiguity or confusion or any errors of any kind.
  • We may also use your information and data to conduct internal evaluations or develop mergers or liquidation or restructuring or dissolution or sale or transfer in whole or in part of our assets as an ongoing entity or on the verge of bankruptcy, where the data is one of the things that is transferred to the purchasing company.
  • To evaluate or carry out a merger or liquidation or restructuring or reorganization or dissolution or sale or other transfer of some or all of our assets, whether as an ongoing entity or as part of bankruptcy or liquidation, or a similar procedure, where the personal data that we We keep about our service users are among the assets transferred.
  • For other purposes, such as generating analytical reports and identifying the trends and preferences of our audience to come up with the best mechanism by which we can promote our products that you love and ensure that our deals are in front of your eyes.

Data Sharing: Why and With Whom?

With Service Providers

We will be required to share your data and personal information with service providers to process payment issues, for example, or to contact you or deliver your shipment to you through a shipping company.

In Case of Company Liquidation

We will also be required to share your data if our store is liquidated or sells all or part of its assets, or when requesting financing or during merger negotiations, as the transfer of your data is part of the liquidation or ownership transfer agreement.

With Subsidiary Companies

We may also share your information with our subsidiary companies, in which case we are committed to requiring these companies to respect our privacy policy in protecting your data. The term "subsidiary companies" includes any company owned by the parent company or its branches or project partners or other companies that we control or are under joint control with others.

With Business Partners

In order to provide you with better promotions and integrated services, we may also share your information with our partners and allies with whom we try to reach your satisfaction with products, services, or promotions.

With Other Users

When you comment or engage in any interaction that involves personal information, others will see it as long as the place where you commented or interacted is public. Thus, this information will be displayed to all users. Also, if you share your username and password in any way with others, they are likely to enter your account and see your data and know your activity.

After Your Consent

We may disclose your personal information for any other purpose as long as this is done with your explicit consent.

We will never disclose your personal information except in the following cases:

Business Transactions

Whether with third parties with whom we cooperate to provide services with us and deliver the product to you in a satisfying experience, or if we engage in a merger, transfer, acquisition, or sale of assets, your personal data may be transferred, but we will send you a notice before we do so.

To Enforce the Law

In certain circumstances, we may be required to disclose personal information about certain people under legal authorities. In this case, and if you were a party to a legal violation involving us, we may provide your data if requested.

For Other Reasons

We may disclose your personal information in good faith if we want you to comply with the legal contract between you and us or to defend our rights and property, or to investigate a service we provide or to protect your personal safety or to protect against legal liability.

Protecting Your Data is Our Priority, and Here's How We Do It

The security of your personal data is of the utmost importance to us. It is non-negotiable and cannot be compromised. In the internet world, which is full of web vulnerabilities, we try our best to adhere to the strongest security measures and use methods that guarantee it as much as we can. However, in light of these vulnerabilities, we cannot, like anyone else, guarantee 100% security.

How Will Those We Cooperate with Process Your Data?

Companies or third parties that we cooperate with may access, collect, and store your personal data in accordance with their own privacy policies as follows:

Analytics

We are pleased to inform you that we may use some sites that improve the efficiency of our site and services analytics to monitor and develop their performance to your satisfaction using these tools:

Google Analytics

It is an online analytics service provided by Google to websites to track and analyze website traffic, and therefore Google may use the data it collects to track and monitor customer performance in the store only for purposes related to improving our analytics and advertising performance and customizing it further.

We would like to inform you that you can simply opt out of making your activity available to Google Analytics services by installing the browser add-on to disable Google's tracking of your performance in the store and limit the sharing of this data about your activity and visits.

For more information on Google's privacy practices and policies, please visit its website at this link.

Google Tag Manager

You can view their privacy policy here.

Facebook Pixel

You can learn about their privacy policy here.

Payments

Because we may offer paid services, in the event of payment we process the transaction through a third party that verifies the validity of your card data. Please note that we will never store or collect your payment card details, but rather provide this information to a third party that is subject to its own privacy policies and is committed to processing that payment transaction with high-quality security systems. It is a joint effort by Visa, Mastercard, American Express and Discover to ensure the secure processing of your payment information. Here are some of the tools we also use:

Stripe

You can view their privacy policy here.

PayPal

You can view their privacy policy here.

Vapulus

You can view their privacy policy here.

Please note that when you request our services and try to pay for a product or service by bank transfer, we may ask you to provide information to facilitate this transaction and verify your identity. This information is related to the security of your bank transactions.

Children's Privacy

The services and products we offer are in no way intended for children under the age of 13. We will never intentionally collect information about children under the age of 13 without parental consent. If you know that we have inadvertently collected data about people under this age, please contact us to correct this on our servers immediately.

Links to Other Sites

Our service may contain links to other sites that we do not manage or operate. Therefore, we would like to inform you that if you are directed from our site to a link to another site, we recommend that you read their privacy terms, as we have no control over these sites and do not bear any responsibility for their content or practices as long as they do not fall within our ownership.

If This Privacy Policy is Updated

Because we may update it from time to time, but the important thing is that we will notify you of this before any changes to it either by email or by a visible and prominent notice on these pages of our services, before we start applying these changes.

We also recommend that you review this policy periodically to see what changes or updates have been made to it.

Have a Question? Send it to Us

Dear reader, we always love to hear from you. If you have any questions about this privacy policy, you can contact us by visiting our page here.


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